WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept Visa, Mastercard, and American Express credit cards and debit cards. We also accept PayPal, Apple Pay and Cryptocurrencies.
I HAVE A QUESTION ABOUT MY ORDER, WHO CAN TALK TO?
Need to make a change? Just a QQ? We'd love to chat! You can reach us at customerservice@nihababe.com. We are also available at info@nihaobabe.com.
HOW CAN I FIND MORE INFORMATION ABOUT A PRODUCT OR AN INGREDIENT?
You can learn all about our products on their individual product pages. We also upload new blogpost weekly and keep you updated in our social media groups. If you have any other questions or thoughts just drop us an email.
WHAT KIND OF SKIN TYPE IS YOUR PRODUCT SUITABLE FOR?
Some of our formulas are universal, delivering hydration and nourishment for everyone, while others target specific skin concerns like dryness, sensitivity, or acne-prone skin.
For personalized recommendations, head to our Skin Types section to find the perfect match for your skin’s unique needs.
ARE YOU CRUELTY FREE?
We’re committed to being cruelty free: this means we do not test on animals at any stage of product development, and we will only work with vendors who uphold the same standards. We are proud to share that our products are certified cruelty-free by Leaping Bunny, the only internationally recognised certification organisation for cruelty-free companies. Being Leaping Bunny certified also means our manufacturers and their ingredients have regular independent audits to ensure we’re compliant.
HOW ARE NHB PRODUCTS DIFFERENT FROM OTHER BEAUTY BRANDS?
Our products are meant to represent a free labelling lifestyle, genderless and unapologetic. We see beauty as an intimate experience that should be enjoyed individually and normalised without borders. Each formula is created to keep these concepts on mind.
I WANT TO COLLABORATE WITH YOUR BRAND. WHO SHOULD I TALK.
We love people reaching out to us, working on cool projects and doing weird things. Email us at creatives@nihaobabe.com with your ideas!
ARE YOUR PRODUCTS ETHICALLY MADE?
Yes! Sustainability, justice, and equality are at our core. We ensure our entire manufacturing process meets high ethical and environmental standards. Our partners are vetted for quality, fair pricing, and strict Good Manufacturing Practices (GMPs), covering product safety, fair labor, and environmental responsibility. We firmly oppose forced labor and discrimination, committing to safe, fair workplaces across our business.
CAN YOU TELL ME ABOUT YOUR ENVELOPES?
When envisioning the brand we did not wanted to use paper or any other kind of environmental packaging, we discover WASTEBASED and decided to stick with compostable mailers and also to be part of something bigger for the environment and the earth.